Frequently Asked Questions

1. Do I need experience to ride a quad?

No experience is required! Our guides provide a full safety briefing and instructions before your tour, so you’ll feel confident and ready. Whether it’s your first time on a quad or ATV riding, we make it fun, safe, and easy.

2. Can I bring a passenger?

Absolutely! Every quad has two seats, so if you prefer not to drive, you can join as a passenger and enjoy the ride, scenery, and stops without any stress.

3. Are photos and videos included?

Yes! Our guides capture photos and videos throughout the tour and share them with you at the end. All those hidden villages, scenic viewpoints, and golden-hour moments can be relived and shared with friends and family.

Please note that you are required to bring your own USB stick to get the photos and videos.

4. What should I wear?

Comfortable clothes that you don’t mind getting a little dusty are perfect. Trainers or closed shoes are recommended. Don’t forget sunglasses and sunscreen, Crete’s sun can be strong! Hat not needed – Helmets

5. Do I need a license to ride?

Yes, drivers need a valid car driving license that was issued at least a year before the tour. Passengers don’t need one.

6. How long should I arrive before the tour?

Please arrive 30 minutes before your tour. This gives us time for safety briefings, helmet fitting, and any last-minute questions.

7. What happens in bad weather?

Safety is our top priority. In extreme weather, tours may be rescheduled or modified to ensure a safe experience. We’ll always communicate clearly if any changes are needed.

8. Are your quad safaris suitable for families?

Yes! Our routes are designed to be safe, accessible, and fun for all ages, whether you’re a family, a couple, or a group of friends.

9. What makes Quad Safari Peninsula different?

We offer authentic, original routes in Agia Pelagia, carefully curated by our team. Every tour combines ATV riding, scenic views, hidden villages, a ghost village, and an olive oil tasting for a real taste of Crete, far from the usual tourist tracks. Plus, we keep our groups small so you get personal guidance and attention.

10. Can I book a private tour?

Yes! Our Private Quad Safari is fully customizable and ideal for families, couples, small groups, or special occasions. You’ll get your own guide, a tailored route, and a flexible schedule to match your interests.

11. What is included in the tour price?

13. How do I book a quad safari?

You can book easily online through our website or contact us directly via email or phone. Once your booking is confirmed, you’ll receive all the details you need to prepare for your adventure.

14. Can I change or cancel my booking?

Yes! We understand that plans can change.
Cancellations made at least 24 hours before your tour are eligible for a full refund.
Cancellations made less than 24 hours before the scheduled start time are non-refundable, as your place has been reserved and cannot be offered to another guest at short notice.
If you need to reschedule, please contact us as early as possible. We will always do our best to accommodate date changes where availability allows, although they cannot be guaranteed.

15. Do you offer group discounts?

Absolutely! We love hosting families and groups. Contact us directly to discuss special rates for larger parties booking multiple quads.

16. Can I pay on-site, or is online payment required?

We recommend securing your spot with online booking for guaranteed availability, especially during peak season. Payment is completed online, but for private tours or special arrangements, we can discuss alternative options.

17. How many people are in each group?

We keep our groups small to ensure a safe, personalized, and enjoyable experience. Most tours are limited to a handful of quads, giving you freedom on the trails and attention from your guide.

18. Where do the tours start and finish?

All tours start and finish at our base right opposite to the Blue Bay Resort. Detailed directions are provided upon booking, and your guide will be waiting to greet you. For the most fool proof way to find us please use this Google Maps link: https://maps.app.goo.gl/3t9m1TA5v3rEtQGi7

19. Refunds, Participation and Tour Changes

By completing a booking with Safari Tours Peninsula, the customer confirms that they have read, understood and accepted the booking conditions, participation requirements and cancellation policy applicable to their excursion.

1. Customer Cancellations

The cancellation conditions displayed at the time of booking apply to all customer cancellations.

Where free cancellation is offered up to a specified deadline, cancellations received after that deadline, including same-day cancellations and no-shows, are non-refundable except where otherwise required by applicable law.

Failure to attend the excursion does not constitute cancellation within the permitted cancellation period.

2. Late Arrival and Missed Departure

Participants must arrive at the designated meeting point at the time stated in their booking information.

Participants arriving too late to complete check-in and safety instructions before departure may be refused participation.

Late arrival, arriving at the wrong location, missing the scheduled departure or missing an arranged transfer due to circumstances attributable to the customer does not entitle the customer to a full or partial refund.

3. Participation Requirements

It is the customer’s responsibility to ensure before booking that all participants satisfy the stated participation requirements, including minimum age, driving-licence requirements and any other conditions communicated on the product page or booking confirmation.

Failure to meet these requirements does not constitute grounds for a refund.

4. Refusal or Termination of Participation for Safety Reasons

Safari Tours Peninsula and its guides reserve the right to refuse, restrict or terminate a participant’s driving or participation where reasonably necessary for safety.

This includes, but is not limited to, dangerous or reckless driving, repeated failure to follow guide instructions, deliberate misuse of a vehicle, behaviour that endangers other participants or third parties, or participation under the influence of alcohol or drugs.

Where participation is refused or terminated because of the participant’s conduct or failure to comply with safety requirements, no refund will be provided for the unused portion of the excursion.

5. Voluntary Withdrawal

No full or partial refund is due where a participant voluntarily decides not to begin or complete the excursion for personal reasons after the applicable cancellation deadline or after the tour has commenced.

This includes, but is not limited to, fear or discomfort while driving, loss of interest, tiredness, personal preference, unwillingness to continue, or deciding that the activity is not suitable for them.

6. Personal Circumstances

Travel disruption, changes of personal plans or other circumstances affecting an individual participant do not automatically entitle the customer to a refund outside the applicable cancellation period.

Customers are responsible for arranging appropriate travel insurance where they wish to protect themselves against unforeseen circumstances preventing participation.

Nothing in this provision affects rights that cannot legally be excluded.

7. Weather Conditions

Tours operate in normal and changeable weather conditions. Cloudy weather, light rain, heat, wind or a forecast of unfavourable weather does not automatically result in cancellation.

Weather and atmospheric conditions are outside the control of Safari Tours Peninsula.

No refund or compensation is due solely because weather conditions differ from those expected by the customer or because particular natural conditions, views or sunsets are not available during the excursion.

8. Route, Itinerary, Stops and Duration

All routes, itineraries, stops and stated durations are approximate and may be adjusted where reasonably necessary.

Safari Tours Peninsula reserves the right to change the route, order or availability of stops, time spent at individual locations, departure or return time, and overall duration where required by weather, road conditions, traffic, accessibility, safety, local restrictions or other operational circumstances.

Such reasonable modifications do not constitute cancellation of the booked service and do not in themselves create an entitlement to a full or partial refund.

9. Changes After Departure

Once an excursion has commenced, changing conditions may require the guide to modify, reroute, shorten or, where necessary for safety, terminate the excursion.

Where such action is reasonably necessary because of weather, road conditions, safety concerns, unexpected restrictions or other circumstances outside the reasonable control of Safari Tours Peninsula, no automatic entitlement to a full or partial refund arises solely because the excursion was modified or shortened.

10. Customer Expectations

Descriptions, photographs and itineraries are intended to provide an accurate representation of the excursion but individual experiences will naturally vary.

Subjective dissatisfaction with scenery, weather, driving speed, group composition, individual stops, time spent at stops or other elements involving personal preference does not in itself constitute failure to provide the booked service and does not automatically create an entitlement to compensation or refund.

11. Transfers

Where a transfer service is included or purchased, participants must be present at the confirmed pickup point at the confirmed time.

A missed transfer caused by late arrival, absence from the agreed pickup location or incorrect information supplied by the customer does not entitle the customer to a refund of the excursion.

Transfer times may vary because of traffic, other scheduled pickups and circumstances outside our reasonable control.

12. Circumstances Outside Our Control

Safari Tours Peninsula is not responsible for changes or interruptions caused by circumstances outside its reasonable control, including adverse or rapidly changing weather, road closures, traffic conditions, accidents affecting the route, government or authority restrictions, natural events or other comparable circumstances.

Where reasonably possible, Safari Tours Peninsula will adapt the excursion in order to continue providing the booked activity safely.